In alignment with regional partners, Charlotte Water will implement Mandatory Water Restrictions (Low Inflow Protocol Stage 2) beginning Friday, May 15, 2026, due to ongoing dry conditions. Charlotte Fire also implemented additional local restrictions to the statewide burn ban, effective immediately.

Charlotte Water asks all customers to adhere to the following mandatory conservation actions to help protect the region’s water supply:

• Odd-numbered addresses: Tuesday and Saturday
• Even-numbered addresses: Wednesday and Sunday
• Residential swimming pools may be topped off only on Thursdays and Sundays, between 6 p.m. and 6 a.m.
• Customers may not wash vehicles at home
• Fill residential swimming pools
• Operate water features that do not support aquatic life
• Power wash surfaces for non-essential purposes
• Hold charity or fundraising car wash events

Additional recommended actions include:

• Reduce indoor and outdoor water use
• Water lawns with no more than one inch of water per week (including rainfall)
• Identify and repair water leaks as quickly as possible

Charlotte Water customers are permitted to:

• Use drip irrigation, soaker hoses, or hand-water plants and landscaping
• Use commercial car wash facilities

Charlotte Water continuously monitors drought conditions and coordinates regionally through the Drought Management Advisory Group (DMAG), which includes local governments, water utilities and resource managers working collaboratively to protect shared water resources, including the Catawba River and its connected lakes. If drought conditions worsen, additional response measures may be considered in alignment with regional protocols.

For more information, drought updates and water conservation tips, visit charlottewater.org, as well as additional information about regional coordination through the Catawba-Wateree Drought Management Advisory Group.